Terms of Use & Shipping
Terms of Use.
Terms of Use
Effective Date: 18 June 2025
Welcome to www.jeanbowen.com. By using this site, you agree to the following terms and conditions. Please read them carefully.
1. General Information
Jean Bowen Art provides original artwork, prints, and related content for personal enjoyment and purchase. This website and all content are owned and operated by Jean Bowen Art.
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2. Use of This Website
You agree to use this website only for lawful purposes. You must not misuse the site or attempt to hack, modify, or disrupt its functionality.
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3. Product Descriptions
We aim to ensure all product details and images are accurate and up to date. As each artwork is unique or limited in edition, colours and textures may vary slightly from screen to real life.
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4. Purchases & Payment
All purchases are processed securely via our trusted payment partners. By placing an order, you agree that:
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All details you provide are accurate
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You are authorised to use the payment method
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The item(s) purchased are for personal, non-commercial use unless otherwise agreed
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5. Shipping & Returns
Please refer to our Shipping and Returns policy for full details. We take great care to package all items safely and dispatch them promptly.
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6. Intellectual Property
All artworks, images, and content on this site are the intellectual property of Jean Bowen and may not be reproduced, shared, or used commercially without written permission.
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7. Limitation of Liability
Jean Bowen Art shall not be liable for any loss or damage arising from your use of this website or the purchase of products unless caused by gross negligence or breach of statutory duty.
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8. Links to Other Sites
This website may occasionally include links to third-party sites. We are not responsible for their content or privacy practices.
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9. Changes to Terms
We may revise these terms from time to time. Continued use of the website constitutes your acceptance of the current terms.
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Contact
For questions or further information:
Email: hello@jeanbowen.com
Shipping & Returns Policy
Shipping & Returns Policy
Effective Date: 18 June 2025
We take great care in ensuring your artwork arrives safely and in perfect condition. Please read the details below regarding our shipping practices and return policy.
Shipping Information
Processing Time
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Original artworks and prints are typically dispatched within 3–5 business days.
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Custom or commissioned pieces may take longer; estimated times will be confirmed via email.
Shipping Rates & Methods
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UK Orders: Standard tracked delivery with Royal Mail or courier service.
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International Orders: Shipping is available worldwide. Rates and timeframes vary based on destination and will be calculated at checkout.
Packaging
All artwork is carefully and sustainably packaged using protective materials to ensure safe delivery. Original paintings are shipped flat or rolled, depending on size and medium.
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Customs & Import Taxes
Buyers are responsible for any customs duties or import taxes that may apply. We are not responsible for delays due to customs.
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Returns & Exchanges
We want you to be completely happy with your purchase.
Returns Accepted For:
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Damaged or defective items (please contact us within 7 days of receipt).
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Unused prints or merchandise in original condition (within 14 days of delivery).
Original artworks are final sale and not eligible for return unless damaged in transit.
Return Process:
To initiate a return, please email hello@jeanbowen.com with your order number, photos (if applicable), and reason for return.
Buyers are responsible for return postage unless the item is faulty or incorrect.
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Cancellations
Orders can be cancelled within 24 hours of purchase. After this period, cancellations may not be possible, especially for dispatched items or commissions.
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Questions?
Please don’t hesitate to reach out:
Email: hello@jeanbowen.com
We're here to help with any concerns about delivery, returns, or your order status.